We aim to bring you the best experience when using TravelPerk. We recommend using the following up-to-date browsers:
If you are using anything other than these we cannot guarantee that everything will look and work as intended. If you have any issues, or any questions on browser support within your company, please get in touch.
Our platform is currently offered only in English. We expect to translate TravelPerk into more languages during 2017. However, we do offer phone and email customer support in French, German, Hebrew and Spanish via firstname.lastname@example.org.
We are U.S. legal entity with operations headquartered in Barcelona, Spain. However, we work with customers across Europe, North and South America, Asia, Australia and the Middle East.
We can display and bill prices in all of the world's major currencies.
Yes, we are registered as a travel agency in Spain under number GC-004266
Any company of any size, located anywhere in the world, which needs to travel for business, may use TravelPerk. Within companies, travel is often managed by a dedicated travel manager, an office manager or personal assistants. In some cases, the employees book for themselves. Our system allows any employee to book for themselves and to book for others. The platform is fully flexible in this regard and each company may decide for themselves who has access to make bookings.
We offer two options:
Please contact us to discuss this option.
TravelPerk gets its inventory of available flights and hotels from world-class global suppliers. We offer flights from nearly all of the world's full-service and low-cost airlines. We also have over 800,000 hotels, apartments and other accommodation types available. There is hardly anyone who can offer more choices than we do.
We strive to deliver "insane" customer service and do whatever is possible to ensure that your needs are being met! We have phone and email support available 7 days a week and we are on call most hours of the day. We cannot necessarily solve every problem, as many issues with airlines, hotels, etc. are outside of our control. However, we commit to doing our best to make our customers happy!
When a travel manager or employee goes to search for their required trip, we not only display available results, we also create a budget for their trip in real-time. This dynamic budgeting algorithm is a revolutionary way for your company to manage business travel costs in a way that is always fair to the employee who is traveling.
When your company signs up to work with TravelPerk, you provide us with information about your employee travel policies (e.g. always economy class flights, 3-star hotel standard, etc.). These policies can be virtually as granular as you would like, including prioritizing certain airlines and excluding specific airports. You may also create different sets of policies for different traveler groups, such as "sales team" or "leadership team."
We then take these policies and apply them to the actual trip that the employee is planning to take. This means that we use "actual" real-time pricing data to gauge what a fair price is to pay according to the needs of the traveler. Essentially, the budget is the price at which an employee should not "need" to go higher.
The system allows travelers to book travel that is above these real-time budgets, however we have seen many companies find this form of budgeting to be fairer and more equitable than using static budgets that do not reflect the reality of volatile pricing changes due to peaks and troughs in demand for travel services.
Please contact us if you would like any further details about this unique service!