What factors should companies take into account?
- Airport lounge access: Is it necessary? Probably more than you think. Airport lounge access can definitely improve the overall trip experience, especially if there will be long layovers and waiting times at the airport. They’re the ideal place to work in total comfort, enjoy good quality meals, relax, and even sleep or shower. When traveling long-distance, airport lounges can be a real business life-saver!
- Ground experience: From priority counter service to skip-the-line access, it’s things like these that save time and help a business trip go a lot more smoothly. Depending on the airline, flight class, and rewards programs, these extras may be included in your ticket—and that is definitely something to keep in mind!
- Seat: Let’s talk about the main part of the flight, which is, well, sitting down while you wait to reach the destination. Whether you’re choosing economy or business class, seat characteristics vary from airline to airline. How much room does it allow for legs? How much does the seat recline? Especially when it comes to medium- and long-distance flights, seat size, and comfort are definitely among the top things to keep in mind.
- Other services included: Business travelers should also check what extras are offered on the different airlines. Some of our favorite features are flexible baggage allowance, flexible conditions, Wi-Fi, and meals. Depending on the distance traveled, as well as your preferences, all these can go from a nice-to-have to an important requirement.
- Customer service: Top-quality customer service is crucial for a business trip to succeed. When things don’t go as planned, you want to have access to the best customer service to help you solve it with as little inconvenience as possible.
- Price: Whether your company is willing to pay first-class or economy, at the end of the day we all want to get the best value for the money we’re spending. Again, not all airlines are the same, so a little research beforehand can help you make the best of your trip.
- Rewards program: If an organization's employees will be traveling with the same airline often, then a rewards program can be a big incentive to choose one airline over the other. Loyalty programs often include earning miles towards free air travel, hotel stays, car rental, airport lounge access, upgrades, and other rewards.
- Food and beverage: Having access to top-quality meals is also important for employees to stay healthy and productive. Depending on the airline and fare selected, in-flight food may be included in the price, available at an extra charge, or not even available at all! So if this is a priority for your business trip, make sure to check it beforehand.