"We book a lot of very difficult travel itineraries, and TravelPerk is always happy to step in and put in the grunt work. Their offices are filled with very enthusiastic staff."
Mandi R.
"Customer service reacted immediately when I was left on the ground in Belgium by airline cancellation. Very satisfied with Travelperk!"
Carina R.
What are the top 5 TravelPerk alternatives in 2023?
1. Egencia
Egencia's main offerings:
- Egencia provides an online booking tool with an inventory pulled from the Expedia group's renowned brands
- Users can set parameters for different categories of corporate travelers and establish different approval workflows for high-risk destinations
- Egencia's travel risk management features also include an interactive map that highlights any potential issues that could influence business travelers' itineraries
What do users highlight when reviewing our corporate travel solutions to Egencia:
- Egencia users commented that the service is tricky to initiate, with setup taking well over a week
- The mobile app that supports Egencia's travelers on the road has received negative reviews with several reports of temperamental functionality
- The pricing structure for Egencia's services is complicated, with costs incurred for initiating services and account management on top of regular monthly subscription fees
- Corporate travelers comment that TravelPerk has a more extensive inventory and comprehensive customer support
2. BCD Travel
BCD Travel's main offerings:
- BCD Travel provides support for corporate travel through agents and various online tools
- Aimed at supporting small businesses to medium-sized enterprises, users can choose from three platforms based on their organizations' needs
- BCD Travel uses APIs from a handful of partners to streamline payments and spend management
What do users highlight when reviewing our corporate travel solutions to BCD Travel:
- Their experience of signing up for TravelPerk's range of corporate travel solutions tends to be simpler.
- TravelPerk’s 7 star customer service is “like having a personal assistant”.
- They love TravelPerk’s flexible fare solution, FlexiPerk, which offers cancellation benefits which are much more generous than those offered as standard by other agencies.
- They find TravelPerk’s platform saves “time and stress” - and who wants their business travel to be stressful?
3. SAP Concur
SAP Concur's main offerings:
- Concur Travel allows corporate travelers to book their own flights, hotels, and transportation in one online tool
- Users of this travel management solution can track their data in a consolidated dashboard regardless of where arrangements are booked
- SAP Concur uses machine learning to help finance teams audit their employees' travel expenses
What do users highlight when reviewing our corporate travel solutions to SAP Concur:
- While SAP Concur has a long-standing reputation, many users remark that its interface is outdated and difficult to use.
- SAP Concur users frequently note how difficult it is to reach customer service teams, and little to no accountability is offered when issues arise.
- TravelPerk's inventory is the largest in the world. SAP Concur, by contrast, is lacking in options, especially for ground transportation.
- Organizations also remark that it takes months to get set up with SAP Concur. TravelPerk, on the other hand, can be accessed instantly, with most companies fully up and running in less than a week. Plus, unlike SAP Concur, TravelPerk doesn't charge any fees for implementation or account management.
US-based Navan offers business travelers a range of solutions for the most common challenges, including travel policy management and expenditure reconciliation through an easy-to-use desktop interface and mobile applications.
Navan' main offerings:
- Navan boasts a substantial but not exhaustive inventory of corporate travel options
- Users can take advantage of Navan' mobile app on android and IOS to use services on the go
- Navan' AI-powered solutions provide greater visibility over travel finances, including automation for blocking out of policy spending
What do users highlight when reviewing our corporate travel solutions to Navan:
- While Navan does have a large inventory of travel products, they do not have the scope or negotiating power of TravelPerk, which includes options for low-cost carriers, trains, and Airbnb
- Users commented that they preferred TravelPerk's pay-as-you travel pricing system. With Navan, organizations are required to take out a subscription and can face extra fees on certain types of travel.
- Customers remarked that TravelPerk has more integrations, making it easier to link travel solutions with existing HR and expense management software
- Customer service was another major point of comparison, with Navan having limited in-house options compared to TravelPerk's team of dedicated human support agents
5. TravelBank
TravelBank's main offerings:
- TravelBank features an all-in-one travel booking dashboard where corporate travelers can arrange hotels, flights, and ground transportation with automated approvals
- Their expense tracking solutions aim to streamline invoicing and reimbursement and can be integrated with a handful of credit cards and accounting software
- With TravelBank, users can sync their card transactions to track any missing expenditure
What do users highlight when reviewing our corporate travel solutions to TravelBank:
- TravelBank users reported that reaching customer service was more challenging, with response times being much longer than they experienced with TravelPerk
- The pricing model for TravelBank leaves companies paying a monthly subscription whether they use the service or not
- TravelBank lacks duty of care features, while TravelPerk offers comprehensive solutions, including real-time notifications to help managers make informed decisions and keep business travelers safe throughout their itinerary
- TravelBank's systems make it trickier to automate multi-level approvals
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