If you regularly plan work trips for your C-Level executives or other members of the team, you'll know how stressful and expensive it can be when schedules change. Whether it's illness, canceled meetings, or unforeseen travel disruptions, strict cancellation policies can leave your organization paying high fees or waiting weeks for refunds.Not only can canceling existing arrangements cost the business, but last-minute alterations force you to rebook from limited options. Making it even more challenging to find accommodation and transportation that works for your traveler and remains compliant with company policies. TravelPerk's travel chaos survey, which polled 4000 business travelers based in the US, UK, Germany, and Spain, showed that travel disruptions are commonplace. 78% of those traveling for work in 2024 said they were affected by disruptions during work trips.43% of surveyed travelers reported facing delays of over an hour. 27% said their reservations had been canceled. A fifth of employees who travel for work had been affected by transport strikes, and 21% had their plans altered by weather-related disruptions.Whether severe weather grounds your boss’s flight, a convention is canceled, or an illness wipes out the original plans, there are tools that can give your travelers more flexibility. We'll explore strategies to prepare for the unexpected and reduce those common work trip challenges but first let’s break down the benefits of employees having more flexibility when they travel for work.
The benefits of flexible travel
Cost savings
Whether it’s for personal or professional reasons, sometimes the itineraries you’ve carefully planned need to change. Not only is this frustrating, but it can be stressful knowing that shifting the schedule could result in a big bill. Flexible travel agreements do away with eye-watering charges or sunk costs due to unforeseen changes in circumstances. Instead of losing the majority, if not all, of the amount the company has paid for transport or accommodation, it's possible to recover some of the money without additional fees with the right tools.
A smoother travel experience
The boss’s long-haul flight delayed ahead of departure? Or need to add an extra night to your colleagues' site visit? Flexible fares and the right travel management tool allow you to adjust plans quickly without the headache of sitting on hold.
The freedom to cancel anytime, anywhere. Get 80% back with FlexiPerk.
Improved productivity
Using the latest online tools also offers benefits to you and your coworkers. Rather than wasting time chasing refunds or waiting for customer support, work trip schedules can be altered in just a few clicks. This saves time that can be used more productively, like helping them prepare for that all-important product launch or pitch!
Take advantage of additional business opportunities
We all know plans change. A client needs to change a meeting time, or the team gets a last-minute lead on a potential new partnership. Having the flexibility to modify and rebook their travel to take advantage of new opportunities lets you optimize the ROI of your colleague’s business trip with ease.
Better work-life balance
Many employees who travel for work will have faced a moment when life throws an unexpected change on their upcoming business trip. Whether childcare falls through or there is a bereavement in the family. Sometimes, plans need to be altered so they can take care of their loved ones. As we have seen, fixed fares can generate big fees and inefficient amendment processes. At a time when emotions are high, this is often the last thing your coworkers want to have on their minds or in their inboxes.A good work-life balance is important for all employees but can be especially tricky for those who are constantly on the road. By opting for flexible fares, you and your organization not only save time and money but can support your business travelers’ well-being.
7 flexible travel hacks for busy executive assistants
Sometimes, booking a cheaper, non-refundable option and hoping for the best can seem easier. But as we have seen, this can be a costly mistake in more ways than one.Creating flexibility in your organization’s work travel doesn't need to cost your company a fortune. There are cost-effective solutions that can help travelers access more flexible options and please management with increased travel policy compliance.
Seek out the best cancellation policies
If you frequently organize travel for work, you will want to choose travel arrangements that let you make free or low-cost modifications and cancellations up to a certain period before departure.Although you may pay more upfront, it will likely be less expensive than paying to cancel and rebook entirely. This proactive approach helps minimize the risk of losing significant travel spending when schedules shifts. Travel management companies (TMCs) make it easy to find and book with providers that offer these flexible terms, taking the guesswork out of travel planning. But for complete peace of mind, TravelPerk'sFlexiPerk provides the industry's most generous cancellation policies.Flexiperk gives you the freedom to cancel plans up to two hours before departure. Every aspect of the travel booking (flight, train, car, hotel) is eligible for an 80% refund, no questions asked.Saving 40% on average compared to traditional flexible fares, FlexiPerk makes canceling and rebooking travel effortless. Wave goodbye to chasing refunds. You'll be credited on the TravelPerk platform in as little as seven days.
Cancel anytime, anywhere. Get 80% of your money back.
Find flexible booking tools
When handling a busy workload, the last thing you need is to sit on customer support phone lines or online chat queues waiting to change business trip plans.Harness the latest business travel technology and use online booking tools that allow you to make changes fast. With TravelPerk, both you and your traveler can quickly change transport or accommodation options in minutes, in an easy-to-use mobile or desktop app.
Automate approvals
Trying to remain compliant with company policies can be challenging at the best of times. But when you need to tweak arrangements last-minute and have limited appropriate options, keeping your boss and the accounting team happy with new plans can feel impossible.A solution like TravelPerk lets your organization integrate travel policies into the booking process, removing approval bottlenecks and the stress of last-minute searching. If you need to make a change at the eleventh hour, you can be sure you are selecting from a list of pre-approved options.
Stay updated with real-time notifications
Many factors can impact a work trip’s schedule, from transport delays and cancellations to safety and security concerns. Information is power; receiving the latest details straight to a mobile or desktop app can help you make quick decisions and pivot accordingly.Using a travel management tool that sends real-time notifications as soon as changes are made to your traveler’s itinerary or within their destination can help you support them as they navigate the unexpected.
Access reliable customer support
We all need help sometimes. With a busy workload, you might need support to adjust your boss’s booking or help finding them another route to get you to their destination on time. That's why ensuring you have fast access to dependable customer service is essential to a flexible travel strategy.With a solution like TravelPerk, you and your travelers can access round-the-clock customer service. With a target response time of just 15 seconds, 24/7, 365 days a year, there is no more waiting on hold for hours trying to find alternative arrangements.
Purchase travel insurance
Ensuring all traveling employees have adequate insurance is a no-brainer when strategizing a more stress-free approach to business travel. Depending on the level of coverage, policies can include reimbursement when canceling for medical or other emergencies.
Plan for possible contingencies
In addition to using these tools and strategies, it's wise to build flexibility into your work trip itineraries. If your boss has an important meeting on a Tuesday afternoon, if possible, encourage them to travel on the Monday. This slower approach will give them ample time to account for any unexpected delays and arrive relaxed and ready to tackle their work trip schedule.Equally, for their return journey, make sure you've accounted for events to overrun so they're not rushing to catch their flight or train home. By scheduling to arrive and depart the day before and the day after their work trip’s main events, you can avoid anyone having to worry about tight connections and offer them the chance to be more flexible if unexpected opportunities present themselves.
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