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How Creative Dock simplified and saved on travel management with TravelPerk
Juggling hundreds of last-minute trips with no centralized tool
- Travel logistics dominated the reception team's workload
“Around 70% of the reception team’s time was taken up by booking and managing travel for around 200 employees,” says Tereza Duroňová, Workplace Manager at Creative Dock.This translated into substantial costs, both in terms of the use of personnel resources and time dedicated to just one administrative function. - A lack of automation fuelled disjointed and complex travel processes
The team juggled multiple platforms and providers — each with unique booking processes — to manage business travel. And, since most trips are booked on a last-minute basis, this added an extra layer of complexity to the booking and approval processes.Without any automation to support the management of these short-notice trips, the team grappled with even more manual tasks and out-of-policy bookings. - Tracking travel costs and traveler behavior was extremely challenging
The team’s increasing reliance on business travel to meet clients and execute successful ventures meant that business travel costs quickly racked up.Without a managed travel program, they couldn't set budgets aligned with cost centers, monitor out-of-policy bookings, or access corporate rates. Plus, no unified data reporting meant they missed out on insights to optimize travel spending and processes.
Centralized trip management, approvals, and budgets with TravelPerk
“Before we started using TravelPerk, around 70% of the reception team’s time was spent managing travel. And now, everyone can book what they want or what’s good for them. It's much better and much easier.”
Tereza Duroňová, Workplace Manager at Creative Dock
“We have the cost under control. We can set the budgets for the projects in the OPEX cost centers. We can also analyze the data easily and identify any weak points in the approval process.”
Ondřej Hlosta – Group Financial Controller at Creative Dock
With traveler self-booking and advanced budgeting tools, Creative Dock’s full focus is on serving clients
- Quicker, cheaper, and easier bookings
TravelPerk’s self-booking platform has freed the reception team from the continuous loop of booking and managing travel, allowing them to focus on more critical tasks. “It's much easier having one platform where you can analyze and see all travel plans in one place,” says Tereza.Employees also regularly use the 24/7 concierge feature to request a range of accommodation and travel bookings.Plus, whereas their previous provider limited them to a local inventory, Creative Dock now enjoys exclusive corporate rates and access to an extensive local and international travel inventory. This ensures cost-effective and convenient travel arrangements for every trip — last minute or otherwise! - The business has a tight grip on travel costs
With simplified budget setting to help them group, track, and manage expenses for specific cost centers, Creative Dock now has the financial oversight needed to optimize their travel spend. Plus, they can analyze data more efficiently to help them pinpoint any weak points in the approval process.
- Seamless synchronization of business processes
After breezing through the Open API interface set up, they can now access invoices, user accounts, trip details, and travel information in one place. This seamless also setup enables efficient data and flow integrations with external accounting companies.Integrating TravelPerk with Factorial HR also means they no longer need to manually set up new users; new employees can start traveling immediately, ensuring Creative Dock can serve clients without delays.
TravelPerk features that empower Creative Dock to manage business travel with confidence
- Automated approvals and processes
- A self-booking platform for traveler autonomy
- Cost center budgets to track different projects
- Seamless integrations with internal systems
- Factorial HR integration for automated user management
- Advanced reporting for real-time insights
- GreenPerk for carbon footprint monitoring
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