ProductSolutionsCustomersPlans
Renata Jasiuniene Nord Security

Nord Security

Nord Security
Online Security
~1900
Vilnius, Lithuania

How Nord Security simplified, scaled, and saved on travel management with TravelPerk

Nord Security, a global leader in cybersecurity and privacy solutions, faced rapidly increasing travel management demands when two key events aligned: the lifting of COVID-19 restrictions alongside the fast expansion of the company’s workforce.
During this surge in business travel, the procurement team went from managing between one and five trips a month to more than 60 — with this number only growing. With around 1,900 employees spread across offices in Lithuania, Poland, Germany, and the Netherlands — along with a growing remote workforce — this increase in demand highlighted the cracks in their existing travel management process. 
Renata Jasiūnienė, Lead Procurement Specialist at Nord Security, explained how depending on a travel agency — with constant back-and-forth communication and no centralized process — was incredibly inefficient for managing business-critical travel such as sales meetings and partner visits.
They knew they needed a more modern travel management solution — one that was flexible, dependable, and robust enough to keep pace with their significant growth and growing travel needs. 
“With such a huge number of travelers, it became impossible; that's when we decided that we either needed a bigger team or a better process. So when we decided that we needed a standard process for managing business trips, we decided to look into different tools. And luckily, we found TravelPerk.” 
Renata Jasiūnienė, Lead Procurement Specialist, Nord Security

To keep pace with their rapid growth, Nord Security chose TravelPerk for smarter, simpler travel management

Using the travel agency meant the procurement team had to handle each booking and act as intermediaries to ensure everything went smoothly.
Renata explained how the process became a never-ending cycle; employees submitted travel requests to her, she passed them onto the agency, and then employees would submit new requests, such as changing flight times — starting the process all over again. There was no centralized process and no clear travel policy visibility.
Nord Security needed a travel management solution that would scale with them — not restrict them. And everything changed when Nord Security began using TravelPerk. Employees use the self-booking platform to organize their own travel bookings, reducing the time spent on time-consuming booking chains, and helping them focus on business-critical responsibilities. 
“Ever since we began using TravelPerk, we have internal processes for business trip requests that work flawlessly. Our travelers book the trips themselves, and they’re much happier about this — they instantly know what can and can’t be booked, and whether it’s in budget.”
Renata Jasiūnienė, Lead Procurement Specialist, Nord Security

TravelPerk’s traveler self-booking, advanced reporting, and third-party integrations saves Nord Security valuable time while increasing flexibility

Renata explained that the freedom for employees to book their own trips is important, and how they’re happier with a bigger inventory to choose from. “They’re happy with the options they have with TravelPerk. They can clearly read reviews and see pictures of hotels — and having everything in one place makes it much easier to choose”, she says. 
While employees have more flexibility and freedom, TravelPerk’s centralized platform has helped Nord Security maintain stronger budget control. With travel policies built directly into the system and fewer invoices to manage, TravelPerk’s detailed reports empower the team to analyze spending patterns, understand where money is going, and identify areas for better value — ensuring they stay within budget.
“A very important aspect of choosing TravelPerk was its reporting functionality. We’re a budget-based company, and it’s very important for us to see how much we spend and why. We can dig into where we overspent, and why that happened.”
Renata Jasiūnienė, Lead Procurement Specialist, Nord Security
And as the company’s workforce continues to evolve and expand, managing each employee’s travel details has become much easier. Previously, employees had to be added manually, but TravelPerk’s integration with Nord Security’s HR system has simplified the administrative workload.
“Now, everyone who doesn't need access is removed. Everyone who needs access is in TravelPerk. And if anything changes, it’s uploaded to TravelPerk — and we don't need to go into our HR system and double check it.” 
Renata Jasiūnienė, Lead Procurement Specialist, Nord Security
Plus, the integration process itself was seamless. Renata said, “We didn’t even need the technical team to help us integrate our HR system with TravelPerk. It was so easy.”

Thanks to the ongoing and proactive support from TravelPerk, the procurement team no longer needs to be on-call 24/7

Renata shared how TravelPerk’s customer care and account management teams have helped significantly reduce her workload. “I no longer need to be a 24/7 support group all on my own”, she said. Since implementing TravelPerk, employees are confident reaching out to TravelPerk’s customer support team, unlike when they were using the travel agency. Now, they can travel with peace of mind, knowing support is available no matter which time zone they’re in.
Plus, Renata knows she can rely on TravelPerk’s 24/7 support. Whether it’s after hours or on weekends, she can always count on getting the help she needs.
“Before, I had to work 24/7, no matter if it was the weekend or I had vacation. People always needed support, and they wouldn’t call the travel agency’s support line. I was the support line, and it was impossible to manage.”
Renata Jasiūnienė, Lead Procurement Specialist, Nord Security
Renata also appreciates how their account manager keeps them informed of new features that could benefit the business and help improve their processes. She said, “All of TravelPerk’s teams are very supportive. If you add a new feature, we know about it and we know about the product roadmap. We adapted the platform to our needs, but we still feel the support that TravelPerk gives us beyond implementation.” 
“We also have a lot of requirements — not just during the implementation, we have them continually since there are a lot of things that keep changing. Our account manager, Mar, has been very supportive during the implementation and still is now; I know I can always reach out to her and either she or someone else from the technical team will be able to support us.”
Renata Jasiūnienė, Lead Procurement Specialist, Nord Security

What TravelPerk provided

Speak to a travel expert

Want to know how we can take your business travel to the next level? Schedule a live, personalized demo with a TravelPerk expert to find out.
Your details will be used for demo purposes only. View Privacy Policy.
Coworkers Smiling Phone

Want to hear more customer stories?

English
EnglishEnglish (CA)English (UK)Deutsch (DE)Deutsch (CH)EspañolFrançais
Product
Book
Optimize
About
Services
Manage
Resources
Research
© 2025 TravelPerk