Jordan Catalano Manomano Pic

ManoMano

50%time saved

161business trips per month

ManoMano

DIY and Home Improvement

+500

Paris, France

How ManoMano moved from manual processes to a streamlined solution for corporate travel

Frustrated by time-consuming and costly antiquated workflows, ManoMano wanted a more modern solution for its business travel

Founded in 2013, French B2C e-commerce platform ManoMano is the largest online European marketplace specializing in DIY, home improvement, and gardening products. They operate in six markets—France, Spain, Belgium, Italy, Germany, and the UK—with over 5000 merchants offering more than 19 million products. In 2019, they launched ManoManoPro, a dedicated B2B service providing tools and supplies to trade professionals.

With two offices in France and one in Spain, ManoMano's staff travel program covers business trips to industry events, opportunities for remote employees to connect in person, and sales visits to clients and vendors.

In 2024, ManoMano had over 450 staff members whose corporate travel needed to be managed. They had tried other travel management software but found that it created further complications, inflating costs and adding unnecessary work.

"We worked with a previous travel management tool but had many issues generating a lot of frustration and support tickets due to outdated approval workflows, changing prices during the approval process, and an outdated and unintuitive user interface."

Jordan CatalanoIS Finance Project Manager

Simplifying business travel bookings

After partnering with TravelPerk, getting bogged down with laborious processes was a thing of the past. Jordan and the team at ManoMano found they were up and running in no time with an all-in-one platform at their fingertips.

"The implementation process was smooth and efficient."

Jordan Catalano- IS Finance Project Manager

In the last year, ManoMano employees made around 161 business trips every month. Thanks to TravelPerk's extensive inventory, corporate travelers can quickly find and compare transport and accommodation options. Plus, thanks to integrated company travel policies, Jordan can always be sure his corporate travelers' itineraries are compliant.

"TravelPerk's solution provides a much more intuitive and user-friendly experience."

Jordan Catalano- IS Finance Project Manager

Increased compliance and autonomy

By integrating travel policies into the booking process, business travelers can secure the best price for their preferred accommodation and transport, thanks to automated approval processes.

If any bookings require out-of-policy arrangements, these are flagged to management for approval. This streamlined process saves time, reduces unnecessary travel spending, and significantly enhances travel policy compliance.

"The process of approving and rejecting travel requests through TravelPerk has been smooth."

Jordan Catalano- IS Finance Project Manager

No more mind-numbing manual tasks

But it wasn't just the booking of business trips that had been causing the team headaches in the past. Previously, manually inputting data to update individual travel accounts was a large and challenging task for Jordan and his colleagues.

But thanks to TravelPerk, they now have a system designed to optimize every step of the corporate travel process. Automation and integration with other software tools have made keeping track of each employee's travel more efficient, relieving the team from the burden of manual tasks and providing more detailed reporting.

"Integrations with our tools: Okta, SSO, Slack, Spendesk were a real game changer, as they have automated the process of creating and updating employee travel accounts, which was previously a very manual and time-consuming task."

Jordan Catalano- IS Finance Project Manager

The team was also better positioned to take advantage of industry perks. In the past, employees often forgot to take advantage of different train, plane, and hotel membership programs and missed out on benefits. TravelPerk's integrations automatically register travelers' plans against their loyalty programs, so collecting points and utilizing partner discounts is effortless.

"I'm impressed by TravelPerk's ability to integrate various loyalty programs and discount cards, which I find very useful."

Jordan Catalano- IS Finance Project Manager

Compliance with sustainable practices and corporate social responsibility (CSR) is crucial to ManoMano. TravelPerk's in-depth travel data reports make tracking these elements straightforward. With new data at their fingertips, Jordan can quickly adjust company policies to further ManoMano's eco-efforts.

"The reporting features are useful for accounting and sustainability purposes, the data helps us to calculate our carbon emissions which are very important for us to comply with CSR."

Jordan Catalano- IS Finance Project Manager

Bespoke business travel support

At TravelPerk, our specialized customer service agents go beyond troubleshooting travel issues. Our travel experts are available 24/7, 365 days a year, via phone, chat, and email, and Jordan has found the team very responsive in resolving any issues that arise.

In addition to this support, TravelPerk provided ManoMano with a dedicated account manager who analyzes the company's travel data and identifies strategies the team could implement to meet their company goals.

"...A recent business review with our Account Manager, deeply helped us identify opportunities to rationalize travel costs, such as booking hotels more in advance and negotiating corporate rates - which our procurement team is now working on in Paris and Bordeaux."

Jordan Catalano- IS Finance Project Manager

Supervising corporate travel is now stress-free

Since using TravelPerk, Jordan has noticed a significant increase in efficiency. No longer a never-ending to-do list, TravelPerk has reduced Jordan's travel management workload by 50%.

By freeing up Jordan and the ManoMano team's diaries, they can prioritize other business tasks to maximize return on investment (ROI).

"The main value TravelPerk brings to ManoMano is savings, ease of use, and really good automated integration with our tool stack… Overall, I consider TravelPerk to be a well-designed product and I'm really satisfied with the service and the team!"

Jordan Catalano- IS Finance Project Manager

What TravelPerk provided

Easy-to-use integrations

Enhanced policy compliance

User-friendly booking system with an industry-leading inventory

Comprehensive travel and expense reporting

Round-the-clock customer support

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Want to know how we can take your business travel to the next level? Schedule a live, personalized demo with a TravelPerk expert to find out.

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