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VICIO: speed and innovation that knows no bounds
This Barcelona-based food delivery start-up took off in 2020, changing the rules of the game and reimagining traditional burgers, turning them into a movement.
Our mission? Revolutionize the market and elevate fast food to haute cuisine.
Alexia Lacatus, Office Manager VICIO
“Fast, good, and loud” encapsulates the VICIO experience, which propelled them to establish new home delivery outlets and brick-and-mortar restaurants in record time, while attracting investment partners and achieving a turnover of 20 million euros in just its second year.
Today, the disruptive chain operates in 24 Spanish cities, poised to expand internationally.
Towards a more streamlined and contemporary travel management approach
From the beginning, the company leaned on technology to ensure efficiency and to foster optimal team connectivity. However, given the brand's rapid expansion, maintaining operational fluidity was paramount and company travel and management processes were thoroughly streamlined.
We needed a platform that could consolidate all employee travel and expenses for accurate analysis and review, as chaos ensued otherwise.
Alexia Lacatus, Office Manager VICIO
In the end, the same VICIO team found themselves responsible for making bookings across various platforms: trains, hotels, airline tickets, etc. In addition, they had to handle last-minute changes and manually transfer invoices to Accounting.
Fortunately, through word of mouth, a solution was found quickly that allowed each team member to manage their own bookings and travel expenses without burdening the company further with chaos and administrative tasks.
We chose TravelPerk, above all due to its user independence and the convenience of having everything recorded in a centralized location.
Alexia Lacatus, Office Manager VICIO
Immediately ready to go with TravelPerk
Implementing TravelPerk proved to be remarkably straightforward and intuitive: the team simply uploaded an Excel file outlining the approval and expense control procedures to be followed on the platform.Now they were able to automate their travel policies, set customized spending limits, and empower team members to book services and travel, all while ensuring full transparency and catering to individual preferences.
The team can independently choose schedules or change trains, which expedites the workload for Accounting and Finance.
Alexia Lacatus, Office Manager VICIO
This agility is precisely what is required to sustain growth and adapt to an ever-evolving team dynamic. For VICIO, it is imperative that the People and Brand departments have the autonomy and flexibility to travel freely to interview talent across various stores, promote the brand, and spearhead high-impact advertising initiatives.
Facilitating quicker and smoother growth
TravelPerk enabled VICIO to impose order and structure upon the initial chaos, particularly in managing expenses.Undoubtedly, the Office Management, People, and Finance departments have reaped substantial benefits, gaining the ability to efficiently organize and monitor the costs of each trip in real-time. This capability enables them to swiftly adapt to the rapid pace and constant flux inherent in a growing company.
Notably, TravelPerk excels in facilitating last-minute bookings, ensuring tickets are obtained within hours and always providing available hotel options.
Alexia Lacatus, Office Manager VICIO
VICIO’s processes deliver heightened efficiency and speed, offering the convenience of self-booking and the assurance of having everything accessible within a single platform, just a few clicks away, from bookings to cancellations, trip category by individual or department, and comprehensive expense reports.
This is a far cry from the stress previously associated with such tasks, particularly for the Office Management team.
What sets TravelPerk apart is the relief of not having to meticulously track trips and accommodations worldwide. For Office Managers, it is a welcome departure from the chaos of managing invoices, tickets, and schedules manually. Now everything is recorded and it’s much easier.
Alexia Lacatus, Office Manager VICIO
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