Why choose TravelPerk over Navan?
Looking for a new corporate travel management solution to meet your business needs? You’re in the right place, with the right people. Here we’ll compare TravelPerk with Navan, to help you make the right choice for your business needs.
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TravelPerk
TravelPerk is the top-rated, all-in-one travel solution for businesses. We provide business travelers with access to an extensive travel inventory—with 24/7 support and comprehensive risk management for any unexpected turbulence along the way.
Main highlighted features
Main highlighted features
- A huge global inventory
- Negotiated rates and partnerships
- Specialized group bookings team
- 24/7 customer support at no extra cost
Navan
Navan is a business travel management tool used by corporates to find competitive rates, ensure travel policy adherence, and control company spending with automated reconciliation solutions. It’s a US-based organization that provides travel solutions to enterprise companies.
Main highlighted features
Main highlighted features
- Employee reward program
- Easy to use interface
- AI-powered software
- Comprehensive mobile app
3 Main reasons why customers have chosen TravelPerk in the last year
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No hidden fees
TravelPerk offers 100% transparency on what you’re paying for, and when you pay for it. That means no hidden costs for customer care or implementation, and only paying when you travel.?)
Several major expense integrations
TravelPerk integrates with a wide range of leading expense management solutions, giving you the flexibility to choose an expense partner that fits your organization best. Navan offers a single built-in solution (their own) and they’ll charge you extra to use it.?)
Industry-leading travel inventory
TravelPerk’s world-class travel inventory finds you amazing deals on the market—from low-cost carriers to Airbnbs. Plus, TravelPerk offers thousands of negotiated rates on hotels. Plus, our train inventory is unrivalled in comparison to Navan. TravelPerk Comparison Table
TravelPerk
Navan
Quality of support
9.4
9.4
Ease of creating expense reports
9.8
9.4
Currency conversions
9.6
9.2
Electronic payments
9.9
9.5
Project accounting / Revenue recognition
9.7
9.2
Receipt capture
9.8
9.5
Mileage tracking
9.9
9.3
Reporting
9.6
9.3
APIs / Integration
9.4
9.0
Internationalization
9.7
9.2
PCI regulation compliant
9.8
9.1
Business tool integration
9.8
9.2
Policy compliance management
9.8
9.2
Taken from the G2 Comparison Table, January 2024
TravelPerk has a huge corporate travel inventory
TravelPerk’s inventory is tough to come by anywhere else – you’ve got access to a huge selection of transport and accommodation options. Inventory coverage includes Airbnb, Expedia, Trainline and more, enabling simple and secure booking. TravelPerk can also store your data preferences and loyalty points to be used whenever you need them. One user was delighted that you can also filter hotels by loyalty programs too.Navan doesn’t quite match up. Despite a sizable inventory, some customers “often find better rates and more options for flights and hotels through Google.” This is due to fewer low-cost carrier options on the platform—”Navan can be $100 more than what’s on Google Flights.” Plus, Navan rail travel options are very limited—you can only book through Eurostar.TravelPerk’s bigger inventory means more options and some of the best rates on the market. External research found that, when it comes to accommodation in the UK, US, Germany, Spain & France, TravelPerk is cheaper than Navan 58% of the time.
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TravelPerk’s 24/7 support is free and top-rated in the industry
TravelPerk’s real-time customer support team operates at a target 15-second response time —meaning you’re only ever a couple of clicks away from help in times of crisis. Described as “straight A” by its users, the TravelPerk support team goes above and beyond to ensure your employees are safe and up-to-date.
Navan users report that “support is awful” and “agents are completely incompetent”.And that’s despite Navan charging extra for support ($16-$25). Having access to the right support is incredibly important in business travel, as confirmed by one previous Navan customer who said “their horrible support will make you regret your decision“.
Navan are a US-based company with US-based customer support— one user said “they’re not very knowledgeable of the European market.” Not ideal for global businesses looking for a global corporate travel management solution.
Navan users report that “support is awful” and “agents are completely incompetent”.And that’s despite Navan charging extra for support ($16-$25). Having access to the right support is incredibly important in business travel, as confirmed by one previous Navan customer who said “their horrible support will make you regret your decision“.
Navan are a US-based company with US-based customer support— one user said “they’re not very knowledgeable of the European market.” Not ideal for global businesses looking for a global corporate travel management solution.
TravelPerk strives to get you the best deals on all your travel plans
TravelPerk has an extensive worldwide inventory across flights, accommodation, car rentals, and rail fares—and that includes low-cost carriers so you can be sure we’re always striving to get the best deal possible. You can even book Airbnbs through TravelPerk’s online booking tool.Plus, TravelPerk’s premium users can benefit from a wide variety of negotiated rates. Users love the “huge, off-the-charts inventory” which can be “cheaper than many other booking platforms”.Navan—whilst offering a large inventory—just doesn’t stack up when it comes to the flights, accommodations, and other fares needed for successful business travel. User reviews even report that “sometimes rates are higher than booking directly”, with some options not appearing altogether.
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TravelPerk offers total transparency with fees
TravelPerk uses simple and easy to understand pricing – no hidden fees at any point. That means you can be absolutely sure of what you’re paying with TravelPerk. Plus, you only pay when you travel—no surprises.The same cannot be said for Navan—whose fees can end up being “up to 20% of the flight cost.” Navan charges a monthly fee per user regardless if that user travels—you’re paying no matter what. “Hidden fees and hassle” are not what you want from your travel management software’s pricing plan. Hidden costs make it impossible for your finance team to forecast accurately.Some customers are also unhappy with how Navan’s fees show up as separate charges on credit card statements, making business travel accounting and expense reports a nightmare.
TravelPerk doesn’t charge you for changes
TravelPerk knows that things don’t always go to plan—and we don’t charge you for it. There are no fees for amending a travel booking regardless of your plan, and adding FlexiPerk adds an extra layer of flexibility.FlexiPerk allows business travelers to cancel a booking up to two hours before the trip and receive 80% of the total fare back. No hassle or hidden fees, just your money back—there really is “nothing to complain about” when it comes to TravelPerk’s fee-free flexibility.Navan fall behind when it comes to making changes, with some users reporting they’ve had “issues changing flights” which consistently end in the TA support team telling them to contact the airline. Another customer even reports preferring to “book directly just for ease when cancellations and changes are needed”.
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Try business travel with TravelPerk
From an industry-leading travel inventory to seven-star customer support—TravelPerk is a comprehensive and trustworthy travel management platform for businesses of all sizes. Whether you’re booking a round trip from London to New York or a 3-night stay in Barcelona—TravelPerk is here for you every step of the way.Looking for more features?
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Travel & expense reports
Dive into the data and constantly optimize your travel spend with TravelPerk’s built-in customizable expense reports.?)
Integrate with expense management tools
Already using an expense management tool? TravelPerk integrates with many popular tools like Divvy, Expensify, Payhawk, Yokoy, and more.?)
Carbon offsetting
Offset your business carbon travel emissions with GreenPerk. This TravelPerk solution adds an average 0.9% extra to any trip booked and contributes the donation to a carbon offset project on your business’s behalf.VIP Experience
Give your business travelers the executive experience they deserve with a curated collection of hotels, complimentary wellness treats, free upgrades, and more.
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Leading travel management company by user review platform G2
Make your business travel work like magic with the all-in-one platform that travelers and managers love. Let’s get you back on the road!
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