The benefits of using a travel management company
- Easily book and manage trips all in one place. Your TMC allows you to book and oversee every business trip without digging through virtual piles of Excel sheets.
- Keep travel costs low A good TMC has spent years fostering B2B relationships, allowing you to get the best deals on flights, accommodation, rental cars, and more.
- Ensure employees stay within budget. It can be tough to ensure everyone books within your travel policies. A good TMC can help you automate this process for your travel programme and make it easier on everyone.
- Easily submit travel expenses. Submitting or collecting expenses is often a cumbersome task that your travel management solution will help you streamline for everyone.
10 best corporate travel agencies for businesses based in Australia
1. TravelPerk
- Flexible bookings with FlexiPerk: Cancel your trip up to two hours before departure and receive 80% of your money back—no questions asked, no “please hold” music needed.
- Carbon offsetting with GreenPerk: Offset 100% of your business travel’s carbon emissions by opting in for TravelPerk’s conscious travel solution.
- Worldwide travel inventory: TravelPerk has a massive travel inventory to send your employees anywhere they need to go. Whether you’re looking for flights, accommodation, rail, car rentals, serviced apartments, or more, TravelPerk will bring you the best fit for your travel needs.
- 24/7 Support: Around-the-clock travel experts, with 7-star service and a target 15-second response time, means that your travellers are looked after, no matter where they are or what time they need help.
- Travel Policy integration: Say goodbye to bottle-neck approval processes and automate your employees’ bookings with an integrated policy.
- Event management: If you’re in need of cost-effective events, small or large, TravelPerk helps manage attendees, group bookings, scheduling, picking locations, and more.
- Integration with 3rd-party software: TravelPerk already integrates with the tools you use: Slack, Expensify, Gympass, Deskpass, FREENOW, and so many more.
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Book, organise and control your business travel, all in one place.
2. CTM
Headquartered in Brisbane, CTM is a local one for businesses in Australia. They’re a more specialist travel management solution, catering mainly to the marine and energy sectors.CTM’s features include:
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- Online booking tool to assist with travel arrangements: It has a handy fare forecaster that can help provide travellers with flight travel news on possible price spikes or drops.
- Generate reports to monitor business spending: Keep an eye on employee expenses quickly with built-in reports.
Many TravelPerk customers switched from CTM. Here’s why:
- TravelPerk offers exceptional support with a target 15-second response time
- Industry-leading travel inventory
- An intuitive, accessible app to access trip itineraries, and more
3. Complete Business Travel
Complete Business Travel has fifteen years of experience in the travel industry. Headquartered in Queensland, they have a personalised approach to booking travel. Some of their features include:
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- 24/7 Support: Having the support of a travel agent any time, day or night, is a crucial feature.
- Flexible and transparent pricing: Full visibility is provided to clients when it comes to travel spending and getting the best travel information on pricing.
- Local expertise for travel with partnerships: CBT is partnered with a number of Australian organisations to help offer a wide range of travel providers.
Many Complete Business Travel customers have moved to TravelPerk in the past year. Here’s why:
- While CBT has a good travel inventory, it doesn’t match the variety that TravelPerk offers.
- With TravelPerk you also benefit from a much more user-friendly and intuitive mobile app, which is where CBT lacks.
4. Orbit World Travel
For luxury and experiential travel management, Orbit World Travel is a well-known option for Australian companies. It’s one of Australia’s largest locally-owned corporate travel management companies, with a good variety of travel solutions. Here’s some of their best features:
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- Responsive, tech-rich travel platform: Orbit World Travel offers a tech-forward travelplatform that’s trustworthy and easy-to-use.
- Offers a variety of travel types: From corporate, event travel, educational and holiday travel, it provides all types of travel for businesses. This is a great way to keep everything from business meetings to company offsites in one platform.
- Expense and report services: Get all you need when it comes to employee expensing and creating reports for data analysis and travel strategy optimisation.
Here’s why Orbit World Travel customers have moved to TravelPerk in the past year:
- TravelPerk has many more third-party integrations, meaning our customers can integrate TravelPerk seamlessly into their existing workflowsfrom day one.
- OWT is also specifically tailored to corporate travel, so it may be too expensive for SMBs.
5. Corporate Traveller
As a travel management solution, Corporate Traveller provides one platform for all your travel booking needs. It’s intuitive in its tech features and support services, making it a great option for Australian businesses. Here’s some of their top features:
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- Online booking tool: This is great for allowing staff to self-book any and all corporate travel, making the booking process easier on everyone.
- Concierge services: Helps business travellers make the most out of their itineraries—wherever they’re going. Get advice and help with booking and travel planning for group travel, meetings & events or individual travel.
Here’s why Corporate Traveller customers have moved to TravelPerk in the past year:
- TravelPerk offers a more extensive end-to-end global inventory
- Corporate rates and partnerships for every travel budget
- Easy-to-use platform and mobile app
- 24/7 customer support with a target 15-second response time
6. Spencer Travel
Spencer Travel is trusted by many Australian businesses as their business travel agency. They offer plenty of travel services to the corporate sector in particular and elevate the travel experience, even though business travel isn’t their primary niche. This may show in their delivery and execution of your business travel strategy.Nonetheless, here are their top offerings for you to explore:
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- 24/7 Support: Round-the-clock support is provided to all staff looking to make sure their employees are well-cared for while not in the office.
- Exclusive airfares and accommodations: With their connections in the travel industry, you get access to exclusively negotiated airfares, accommodations, and car rentals.
- A range of online solutions available: From Serko/Zeno’s online booking tool and BI reporting, they’re working with third parties to bring good solutions to their customers when they’re not able to with internal resources.
7. FCM Travel
FCM Travel describes itself as an 'alternative corporate travel company', and offers a full suite of services including:
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- Checking airfares
- Booking flights, hotels, transfers, and car hire
- Travel approval system customised to suit company travel policies
- Duty of care
- Payments and expense management
- Reporting and analytics
Here’s why FCM Travel customers have moved to TravelPerk in the past year:
- A more intuitive platform with dozens of third-party integration options
- Flexible corporate travel cancellations with FlexiPerk
- 24/7 customer service, delivered within a target 15-second response time
- Guest account option for members booking outside your organisation
8. Egencia
Egencia is a corporate travel management company that specialises in helping businesses manage traveller risk and ensuring compliance. Despite often receiving praise for its travel management software interface, users have said it can overwhelm them with information.
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- Here are Egencia’s standout features:
- Expense management
- Travel policy compliance
- Travel itinerary management
- Risk management
- Profile management
Here’s why many Egencia customers have moved to TravelPerk in the past year:
- TravelPerk offers a freemium model withsimple pricing and no minimum contract
- No extra cost for customer care or implementation
- No extra monthly fees or hidden charges means more cost savings for your business travel programme
- FlexiPerk lets travellers book any type of travel—flight, hotel, car, or train—and cancel at any time while still getting an 80% refund
9. Pulse Travel
Established in 1989, Pulse Travel is an Australian-owned corporate TMC providing top travel solutions and customer service to both leisure and business travellers for over 30 years. Pulse offers a range of travel management services from expense management to investment in travel.Their top features include:
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- Emergency assistance, 24/7 customer support
- Real-time reports to track employees’ travel and spending patterns
- Individual policies tailored to specific company needs
- Dedicated account managers to your business
Here’s why some Pulse Travel customers have moved to TravelPerk in the past year:
- Larger inventory worldwide
- More user-friendly online travel booking platform
- 24/7 high-quality customer support
10. Eden Corporate Travel
A popular travel agency for corporations, Eden Corporate Travel has provided a comprehensive suite of travel management services to Australian companies for nearly 45 years. From car hire to conference planning, Eden aims to streamline the corporate travel process and provide solutions at all stages of a business trip.Their stand-out features include:
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- An extensive list of partners including airlines and hotels through membership to the Helloworld Business Travel group
- Travel insurance services
- Visa application support
- Dedicated service with 24/7 customer support
Here’s why Eden Travel customers have moved to TravelPerk in the past year:
- TravelPerk offers a consumer-facing platform where travellers can book their own trips
- Integration with travel policy to maintain compliance and budget
- Centralised invoicing
- Integration with other popular software, such as expense and HR management tools
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