What is hotel reservation software?
Benefits of using hotel reservation software
- Lower prices: when compared to bookings that you make directly, a hotel reservation software system often provides negotiated corporate rates. This price difference comes from the partnerships that are frequently developed between hotel reservation solutions and the hotels themselves. By offering lower rates through these sites, hotels can benefit from a higher volume of guests.
- Greater efficiency: booking a hotel room through this software is hassle-free and fast. You can book your room(s) depending on the hotel’s availability, process payments instantly, and get your confirmations—all with little to no waiting time.
- Improved compliance: travel managers can outline their business policies within a hotel reservation software and maximise compliance—ensuring employees stay within policy when planning and finalising their trips.
What to look for in hotel reservation software?
Ease of use
Customisation options
Simple integration
Customer service
Top 8 hotel reservation software you can consider
1. TravelPerk
Main strengths:
- Flexible travel: one of TravelPerk’s strongest features is its FlexiPerk solution—which enables you to book refundable trips. If your plans change, you can cancel your reservations up to 2 hours in advance and get 80% of your money back.
- VAT-recovery solution: TravelPerk makes VAT recovery simpler than ever. You can easily reclaim all your VAT expenses for trips within the EU—enabling you to save up to 25% on your travel expenditure. Unsure of how much you can save? Try the free VAT recovery calculator, and discover how beneficial a VAT-recovery solution can be for your business.
- Risk management solutions: TravelCare gives you a high degree of protection against any kind of travel risk or uncertainties with real-time updates, easy access to support, and complete visibility about possible disruptions. Safeguard your employees’ wellbeing and get complete visibility on their travels through a single dashboard.
- Ease of use: TravelPerk is both simple to use, and easy to integrate into your business workflows. It requires no training and can be onboarded to your company workflow the same day.
- 24/7 customer support: get expert advice to plan the most convenient trips for your team. With TravelPerk’s seasoned support, planning trips is simple and efficient. Plus, TravelPerk experts are with you in target 15 seconds, making their support services unrivaled in the industry.
2. Airbnb for Work
Main strengths:
- A large inventory: ensures you have ample choice when it comes to stay options
- Ease of online booking: for extended periods rather than just overnight
- Work dashboard: that’s integrated with expense tracker and centralised billing
- Integrations for risk management: to ensure a safe experience for your travelling employees
- Shared payment methods: to ensure employees are never paying out-of-pocket
3. Booking.com
Main strengths:
- Quicker bookings: 35% faster reservation process compared to legacy booking tools
- Cost-efficient: comes with no subscription fees or ongoing costs, plus zero booking fees.
- Risk management: strict safety measures followed by all accommodation partners
- Massive variety: pick a hotel, hostel, BnB, vacation rental—over a million choices
- AI personalisation: get customised hotel recommendations based on your preferences
4. Agoda
Main strengths:
- Robust API: gives hassle-free access to its inventory and accommodation options
- Greater flexibility: make reservations for a few hours or 'daycations' using the “day use” feature and save costs
- Intuitive mobile app: offers the convenience of booking on the go with complete functionality
- Rewards program: win incentives for your bookings and double down on savings
- Customer support: available 24/7 in 16 different languages via call, app, and chat
5. Kayak
Main strengths:
- Map-based search: simplify your search for hotels within budget through a simple map of your destination showing property and price markings
- Great filters: filter through multiple properties to get the best-in-class rates and locations
- Policy compliance: all-in-one solution for approval and booking process in line with your corporate travel policy
- Accurate reporting: assess your travel spend on accommodation with automatic reports
- Track prices: keep a tab on the rates for your shortlisted properties before you book to ensure you’re getting the best deal
6. Hotels.com
Main strengths:
- Rewards program: get one night free when you complete ten nights through Hotels.com
- Cheaper prices: save up to 50% with the platform’s Secret Prices—additional lower rates offered through the platform
- Mobile app: manage bookings and access the details even when offline using the Hotels.com mobile app
- Greater flexibility: find options to book and pay later or cancel and secure a complete refund if your plans change
7. Expedia
Main strengths:
- Virtual property tours: get a complete 360-degree view and feel of your shortlisted properties before booking
- Low prices: maximise savings on your bookings and optimise your revenue management with Expedia’s Special Rate hotels
- Unlock benefits: book more to win rewards, perks, and better rates for your employees
- Guest reviews: learn more about your chosen properties through 40M+ reviews
- One-click cancel: cancel a reservation at any point and get a complete refund on most properties
8. Amex Travel
Main strengths:
- Personalised solutions: travel consultants design customised itineraries for your needs
- Virtual card solution: payments made easy for everyone using a single accessible card
- Guaranteed savings: book rooms at discounted prices for 96% of your reservations
- Extras™ Hotel Program: get discounts of up to 20% among other loyalty benefits
- Extensive support: find answers to any questions through well-defined customer support channels