Bleisure travel; mixing business with leisure
Business vs leisure travel; what are the key differences?
What business travellers want:
- Location: The ability to easily get from A to B is essential for business travellers. An easy commute between accommodation and meetings also saves time and money.
- Amenities: On a business trip, basics like good coffee, a nutritious breakfast, and access to a hot shower are simple but crucial elements to kick-start the day.
- Facilities on demand: Whether it’s room service, in-room entertainment, or relaxation options, business travel accommodation must deliver a home-from-home experience for those on the road.
- Loyalty programs: Regulars at certain hotels or frequent flyers know the value of loyalty rewards. Extra comfort, upgrades, service perks, and lower costs are a huge plus. 40% of business travellers are even willing to choose a loyalty program that offers more personalised experiences.
- Connection: Staying connected is essential. Good hotel wifi, a decent workspace, a smartphone, and conference call options are indispensable.
What leisure travellers want:
- Value for money: Without corporate resources, most leisure travellers prefer to spend less than business travellers, often spending more time looking for hotel deals that align with their budget and number of vacation days. They might also opt for cheaper Airbnb stays and use online booking tools in their search—although businesses are also embracing both of these methods, too.
- Reviews and recommendations: With easy access to online reviews, leisure travel decisions are now largely driven by ratings. Leisure travellers rely on websites like TripAdvisor for feedback on hotels, restaurants, bars, and things to do with their vacation time. Reviews also play a key role on Airbnb, which continues to soar in popularity.
- Packages and special deals: Leisure travellers are more likely to rely on hoteliers and travel agencies who can offer a variety of packages with an array of leisure activities. From family outings and romantic getaways to walking tours and tourist attractions, these packages give leisure travellers an incentive to use a travel agent or book directly with a hotel instead of organising trips themselves.