Vicki Framsted, Senior Finance Manager at Fieldin

Fieldin

4global locations

78travellers

Agriculture technology

140

Fresno, California, USA

How Fieldin got nearly 100% travel policy compliance after switching to TravelPerk

Improving the business travel process for the Fieldin team

Fieldin helps high-value crop growers in digitising their operations for greater efficiency. By leveraging data from smart sensors installed on their existing equipment, Fieldin enables customers to track activities and gain actionable insights with ease.

Since Fieldin’s work involves meeting with customers directly to ensure everything is operating smoothly and effectively, travel is an essential part of their business model. For years, however, their travel booking process wasn’t optimised to support this hands-on approach.

Vicki Framsted, Fieldin’s Senior Finance Manager, has made many valuable contributions to the company, including improving FieldIn’s approach to travel by reviewing and updating the travel management program on record.

With the previous platform, Navan, the process was confusing and time-consuming. Travellers would first create a trip proposal in Navan, which would then be sent to Vicki for approval. She spent hours overseeing the program and ensuring that people adhered to policy.

Frustrated, Vicki knew there was a better way to do things. She proposed that Fieldin change travel management software platforms. The company decided to switch to TravelPerk—and were amazed by the results.

Implementing TravelPerk with a HiBob integration

The TravelPerk rollout was quick and seamless. Fieldin easily integrated TravelPerk into their HR solution, HiBob HR platform, which automated the transfer of relevant personnel information without needing to upload a CSV.

Vicki managed the implementation with the help of Will Haley, TravelPerk’s Senior Implementation Specialist. She then handed the integration over to Fieldin’s HR Director, who was able to complete the task in no time with TravelPerk’s support.

“I just made her an admin and sent her the steps that Will gave me, and she was done in five minutes and then we were good!”

Vicki Framsted- Senior Finance Manager at Fieldin

Hours of valuable time saved each week

TravelPerk’s automated policies have been a game-changer at Fieldin. Processes that used to take hours are now completed in just minutes.

Managing four offices worldwide, Vicki once struggled with coordinating approvals across time zones and keeping up with personnel changes. When employees tried to book travel outside Vicki’s office hours, they’d end up having to book for themselves and wait for reimbursement through another platform. Now, travellers can book fully autonomously using TravelPerk.

“TravelPerk is really a lot more in-depth than what we had seen before. It saves our travellers time and is more efficient. We all have tons of things going on, and booking travel should not take you more than 15 minutes. And it doesn’t.”

Vicki Framsted- Senior Finance Manager at Fieldin

Seamless booking with automated policies

Since Fieldin’s travellers are always on the road, a smooth booking process is a must. With TravelPerk, there’s no back and forth—employees can just look and book. And since the travel policies are built into the platform, Fieldin has achieved nearly 100% compliance.

Travel admins can change trip dates or other details instantly. If a traveller makes a minor mistake, like selecting the wrong department, Vicki can simply modify it before approving the trip.

“Super simple, less than two minutes each time. And being able to do it from my phone? Even better. I love it!”

Vicki Framsted- Senior Finance Manager at Fieldin

“Insane cost savings” and a “near perfect” travel inventory

Switching to TravelPerk didn’t just save time for Fieldin—it also saved them a lot of money. Instead of paying the same flat rate on every trip, they pay a single monthly fee plus a small percentage of the trip cost. TravelPerk’s straightforward pricing plans just made sense.

“I did a cost comparison of what we had spent in a 12-month period, what we paid in trip fees, and what we would have paid if we’d have been using TravelPerk the whole time. The cost savings were insane. Tens of thousands of dollars.”

Vicki Framsted- Senior Finance Manager at Fieldin

Not only is TravelPerk cost-effective, it also offers real value for money with features like travel management reporting and duty of care. When Fieldin’s CFO asked about travel spend, Vicki was able to easily source the data she needed using the platform. She also loves being able to track where employees are during their trips, using the concierge service to request a booking, and knowing that travellers have access to 24/7 support, regardless of their time zone.

“Just knowing there’s somebody there in the background that can take my place, whether or not I’m available, makes things so much easier.”

Vicki Framsted- Senior Finance Manager at Fieldin

Fieldin now books nearly all their trips within the TravelPerk platform. They’ve found that our industry-leading inventory is more than sufficient to meet their needs, with Vicki calling it “near perfect.”

Warm, friendly and personalised service

Every step of the way, TravelPerk staff have been there to support Fieldin with their travel management needs. The teams have developed a great relationship, with Fieldin staff able to call on TravelPerk any time they need assistance.

When Vicki ran into an issue with the HiBob integration, she was able to get on a call with Will Haley, her implementation specialist, the very next day. Within five minutes, they found a solution. She also found her assigned account manager, Ben Savage, and sales representative, Sam Markowitz, to be helpful and patient.

“Everybody’s been super great, super fantastic. I sent the team care packages with a bunch of Fieldin swag just because they were so good. The transition was just seamless. It wasn’t hard for our employees, it wasn’t difficult for me, it was just plug-and-play.”

Vicki Framsted- Senior Finance Manager at Fieldin

Overall, switching to TravelPerk has yielded a lot of fruit for Fieldin. From cost savings to a better traveller experience, they’ve enjoyed improved business results and smoother day-to-day operations. Vicki even jokes: “I might need to get a TravelPerk tattoo because I love it so much!”

What TravelPerk provided

Flexible travel management reporting

Easy integrations

Automated travel policies and in-app approvals

Duty of care solutions

Industry-leading inventory

24/7 support and assistance

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