What does an Operations Manager do?
Operations managers are responsible for many of the critical business practices that most organisations rely on. In fact, the operations manager position contributes greatly to a business’s ability to achieve and maintain sustainable growth. Let’s take a deeper look at the role of an operations manager.
Experienced operations managers use their problem-solving and management skills to oversee the day-to-day operations of a business. Their number one role is to ensure that resources are being used and allocated wisely to secure a business’s bottom line.
One of their main responsibilities is designing and implementing processes and procedures to maximise efficiency. This could take the form of project management, budget control, reducing waste, or increasing output by reducing the steps involved in certain processes.
Operations managers also rely on their acute leadership skills to oversee the work of employees and ensure that the work environment is conducive to productivity. This could involve training, quality management, the procurement of the right office equipment, organising business travel, helping to establish performance goals, or negotiating employment contracts with the human resources department.
Finally, operations managers are also responsible for maintaining compliance with the relevant industry regulations and standards, as well as internal policies. This might involve the need to collaborate and work with relevant stakeholders, including government bodies, industry associations, management teams, and C-level executives such as chief operating officers and chief executive officers.