Why choose TravelPerk over Egencia?
If you’re on the hunt for your next Travel Management Solution, there’s a high chance you’re looking at solutions like Egencia. Choosing a solution that’s s right for your business needs has never been more important. Let’s take a deep dive to see how TravelPerk can help.
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TravelPerk
TravelPerk is a top-rated, all-in-one travel management solution. The travel booking platform is praised for its ease-of-use, on-the-go mobile app, and for a 24/7 customer support team with a target response rate of 15-seconds.
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Main highlighted features
- Real-time reporting
- Perfect for rapid-growth SMBs
- Immense travel inventory including budget airlines
- 24/7 chat & phone support from real humans
Egencia
Egencia is a corporate travel management platform targeted to help businesses manage risk and ensure traveler wellbeing. Egencia supports over 9,000 companies globally with its services.
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Main highlighted features
- 60 Countries
- Most used by corporates
- 6 Languages supported
- Tools to build a sustainable travel program
3 Reasons why customers have chosen TravelPerk in the last year
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7-Star, 24/7 customer service
No bots here, just hard-working humans looking after your traveling employees; every step of the way.?)
Industry-leading inventory
From rail tickets to hotels or flights, TravelPerk’s inventory is hard to beat by the likes of Egencia and many other TMCs?)
No hidden fees
You’ll have a crystal clear idea of what you’re paying for, when you pay for it—with no hidden costs. Absolutely no implementation fees!TravelPerk Comparison Table
TravelPerk
Egencia
Ratings
4.6/5
4.4/5
Meets Requirements
9.1
8.9
Ease of Use
9.4
9.0
Quality of Support
9.4
8.9
Has the product been a good business partner?
9.2
8.7
Ease of Creating Expense Reports
9.8
8.5
Employee Reimbursement
9.6
8.9
Itinerary Management
9.0
8.7
Travel Itinerary and Flight Status Updates
9.1
8.6
Trip Notifications
9.1
9.0
Mobile User Support
9.1
9.0
APIs / Integration
9.4
8.1
Performance and Reliability
9.3
8.7
Policy Compliance Management
9.8
9.0
Scores Taken from the G2 comparison Table, January 2024
TravelPerk’s award-winning interface
The TravelPerk platform wins praise for its easy-to-navigate user interface, making it “much easier and convenient to plan your business trips by yourself” rather than having to rely on accounting teams to grant permissions.
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TravelPerk hosts a massive travel inventory
From flights to car rentals, rail tickets to accommodation options, TravelPerk’s booking tool boasts an incredible, worldwide travel inventory to give its users the best options, no matter when they’re booking. “Great service and range of choice for hotels partners, flights & trains schedules.”
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TravelPerk wins with its highest-rated customer support
TravelPerk’s in-house customer support team is on-hand every minute of the day to help your team overcome anything that may come up along the way. The team is reachable via the Android or iOS app chat option, phone, or email. Customers say the team “are very helpful! They follow up on your trips and save you time!”Unfortunately, Egencia does not boast the same well-rounded customer service that you want from a travel management company. Their customer service has been reviewed as “terrible,” and finding “a good customer service rep is rare.”
Truly flexible travel with FlexiPerk
FlexiPerk allows users to get 80% of their trips refunded onto a credit card or as travel points in the platform. Travelers can cancel up to 2-hours before departure. In a world filled with uncertainty, you should be able to cancel your trip, no questions asked—and FlexiPerk allows just that. Egencia cannot quite offer the same flexibility when it comes to canceling trips. In some cases, bookings are non-refundable, or may only be done over the phone. At best, you’ll need to cancel 24-hours in advance, as is the case with their Hotel Flex Policy.
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Take a look at where TravelPerk can take you
With TravelPerk you’ll be able to set up a company card; including American Express, Visa, and Mastercard, and rest assured your online booking and travel policies will remain in check. Plus, after the pandemic, risk management has never been higher on any business’s list, and TravelPerk has got you covered; from Barcelona to Bangkok.Looking for more?
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Travel & expense reports
Dive into the data and constantly optimize your travel spend with TravelPerk’s built-in customizable expense reports.?)
Integrate with expense management tools
Already using an expense management tool? TravelPerk integrates with many popular tools like Divvy, Expensify, Payhawk, Yokoy, and more.?)
Carbon offsetting
Offset your business carbon travel emissions with GreenPerk. This TravelPerk solution adds an average 0.9% extra to any trip booked and contributes the donation to a carbon offset project on your business’s behalf.?)
VIP Experience
Give your business travelers the executive experience they deserve with a curated collection of hotels, complimentary wellness treats, free upgrades, and more.
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Leading travel management company by user review platform G2
Make your business travel work like magic with the all-in-one platform that travellers and managers love. Let’s get you back on the road!
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