If you're involved in managing business trips for your Singapore-based business, you need a flexible, totally transparent, centralized solution that gives you complete control and visibility over your travel needs.Trying to keep track of everything using separate apps and tools can be unnecessarily time-consuming, costly, and can lead to expensive errors.The key benefit of using a business travel agency in Singapore, is a streamlined process that gives you all the flexibility you need to manage modern business travel.For the best in business travel management in Singapore, try these top corporate travel agencies:
TravelPerk gives you all the corporate travel services you’ll need for hassle-free, productive business trips—all in one place. Book, manage and report on business travel with the integrated online booking tool.Find competitive fares and enjoy negotiated rates for flights, rail, car rental, and accommodation worldwide. TravelPerk is packed with an arsenal of awesome features including:TravelPerk is a leading travel management company offering businesses and travelers complete control and visibility over the travel management process. Everyone benefits from time and money saved, while all aspects of managing business trips are connected and aligned.
- Industry-leading inventory - Book flights, trains, hotels, car rentals, or even an Airbnb for a hassle-free corporate travel experience.
- Fast, 24/7 customer support- Speak to a real person in target 15-seconds by online chat to get your travel issues resolved immediately. Available 24-7, all year round, you're never left in the lurch when a travel emergency arises.
- FlexiPerk - Gives you the most flexible business travel, ever. Book any flight, hotel, car, or train at any rate, and cancel anytime with no questions asked.
- TravelCare - TravelCare keeps your employees safe during their trips, alerting them to any urgent information affecting their travel.
- Integrated travel policy & approval flows- Create and customize your ideal travel policy in under two minutes. Built-in policies make it simple for employees to stay within budgets and stay in control of their travel without being micromanaged.
- Centralized invoicing- Get one invoice for all your purchases and pay just one provider. Don't waste any more time chasing down invoices.
- Easy & real-time expense reports- An intuitive, easy-to-use expense management interface enables you to track employee spending in real-time.
- GreenPerk- Set travel emissions targets and drive down traveler emissions through accurate data, and work with carbon compensation solutions.
G2 rating: 4.6 / 5, based on 1,533 reviews Capterra rating: 4.7 / 5, based on 403 reviews
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See how TravelPerk makes business travel stress free
#2 - CoTS - Corporate Travel Services
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Established in 1988, CoTS describe themselves as one of the 'best corporate travel management companies Singapore has to offer'. CoTS main business travel management features include:Although CoTS is one of the more established corporate travel agencies in Singapore, it only covers some aspects of business travel management. It's not a complete end-to-end solution because it lacks several key features:for example, it doesn't offer any support for invoicing or travel expense management, VAT recovery, and it doesn't have a carbon offsetting program.
- CoTS TripPAL - A corporate travel management app, similar to the TravelPerk app, which acts just like a personal assistant to manage every stage of a business trip
- Travel management reporting - A reporting system that tracks and stores travel data to help businesses plan and manage their corporate travel management programs.
- Consulting - Face-to-face meetings with business leaders, travel planners and finance teams to plan corporate travel solutions and identify potential cost savings.
- Duty of care - Offering travelers peace of mind with safety and security management before, during, and after business trips.
G2 rating: None (as of March 2024)Capterra rating: None (as of March 2024)
#3 - Global Travel
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With over 120 awards, Global Travel is widely regarded as one of the leading corporate travel agencies in Singapore. Established in 1975, the company describes itself as a 'locally-owned independent travel management company with a global network'. Some of the agency's key corporate travel management features include:Despite being around for nearly 50 years, Global Travel has a number of limitations, not least the current inability to book flights directly from the GTView mobile app. There is also no support for invoicing, travel expense management or VAT recovery, a lack of a sustainability program, and staff are only available Monday to Friday, 8.30am - 6.30pm.
- Business travel coordination including flight and hotel reservations, visa services and travel insurance
- Travel policy management
- Travel management reporting
- Crisis management
G2 rating: None (as of March 2024)Capterra rating: None (as of March 2024)
#4 - FCM Travel
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FCM Travel describes itself as an 'alternative corporate travel company', and offers a full suite of services including:Despite a range of great global business travel features, some
- Checking airfares
- Booking flights, hotels, transfers, and car hire
- Travel approval system customized to suit company travel policies
- Duty of care
- Payments and expense management
- Reporting and analytics
- Intuitive mobile app for travelers to manage trips
- Sustainability program
- 24-7 support
user reviews
indicate several issues with the level of support at FCM when travel problems occur.G2 rating: 5 / 5,
based on one review
Capterra rating: None (as of March 2024)Reasons why FCM Travel customers have moved to TravelPerk in the past year:
- An intuitive platform with dozens of third-party integration options
- Flexible corporate travel cancellations with FlexiPerk
- 24/7 customer service, delivered within a target 15-second response time
- Guest account option for members booking outside your organization
#5 - Egencia
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Describing itself as the only proven global B2B travel tech platform, Egencia is a corporate travel management company that focuses on helping businesses to manage traveler risk and ensure their smooth, problem-free trips. Egencia’s key features include:However, Egencia does not include VAT recovery, lacks free account management, has no flat fee and extra charges apply - including costs for customer support. With several additional fees to consider, Egencia might not be the most cost-effective option.
- Expense management
- Policy compliance
- Travel itinerary management
- Risk management
- Profile management
G2 rating: 4.5 / 5,
based on 658 reviews
Capterra rating: 3.9 / 5, based on 51 reviews
Reasons why Egencia customers have moved to TravelPerk in the past year:
- Freemium model, simple pricing, and no minimum contract
- No extra cost for customer care or implementation
- No extra monthly fees or hidden charges
- FlexiPerk: Book any type of travel—flight, hotel, car, or train—and cancel at any time while still getting an 80% refund
#6 - SAP Concur
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SAP Concur is an industry leader in integrated travel, expense, and invoice management. The automation of everyday processes is their key offering, enabling companies to book hassle-free trips via a centralized platform. Their top features include:
- Platform which operates in seven languages
- Integration with TripIt Pro
- Expense assist feature
- Activity dashboard
- Activity reporting and benchmarking
- Fraud protection
G2 rating: 4 / 5,
based on 6000 reviews
Capterra rating: 4.3 / 5, based on 2013 reviews
Reasons why SAP Concur customers have moved to TravelPerk in the past year
- Incredible UX to provide a high-quality experience
- More and better access to international travel options
- VAT recovery: enables you to save 25% on all business travel costs
#7 - CTM
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CTM, short for Corporate Travel Management, provides corporate travel services using a customer-centric model to meet company needs. With over 30 years of experience, CTM offers a range of services, from corporate event management to leisure travel services. Their platform offers a range of services including online booking, travel reporting, and sustainability technologies. CTM’s key features include:
- Events management
- Industry-specific solutions
- Self-service online booking tools
- Traveller tracking
- Real-time travel risk management
- Global team of corporate travel agents
G2 rating: 2 / 5,
based on two reviews
Capterra rating: NoneReasons why CTM customers have moved to TravelPerk in the past year:
- Leading support in target 15-second response time
- An industry-leading travel inventory
- An intuitive, accessible app to access trip itineraries, and more
#8 - CWT
CWT has 150 years of experience in the travel industry, and claims to be one of the largest corporate travel management companies in the world. The company's myCWT app offers a range of features, including:Despite a range of innovative tools, the myCWT app is seemingly limited to domestic business trips. Not ideal if you need to travel internationally. While offering 24-7 support, this is
- Reservations with more than 800,000 business-appropriate hotels
- 24-7 support through a chat-style messaging system
- Expense management
- Travel policy compliance and risk management
- Real-time travel alerts
- Sustainable travel options
limited to an online chat
feature, meaning that there is no access to a real person if a major travel issue arises.G2 rating: 3 / 5,
based on seven reviews
Capterra rating: None (as of March 2024)Reasons why CWT customers have moved to TravelPerk in the past year:
- 7-star customer service: including a target 15-second response time, available 24/7 and 365 days of the year, and not a bot in sight.
- An industry-leading inventory for hotels, flights, car rentals, and more
- Slick UI and easy-to-use booking tool
How to choose the right corporate travel management company in Singapore
Amid a changing business travel industry landscape, you need the right corporate travel management support from your TMC. When selecting a TMC, the following key attributes are crucial:
- Technology - The driving force of modern travel, your chosen corporate travel company in Singapore should be able to integrate the right travel tech for your business. The right travel technologies can help you manage risk, automate repetitive processes, and identify time and cost savings.
- Flexibility - Travel plans can change. A TMC that makes adjusting travel arrangements simple is a must to make life easier for travel planners and travelers alike.
- Responsiveness - Travel disruptions happen. When they do, you want a business travel management company in Singapore that's available and responsive to tackle any problems that arise. Ideally, you want to communicate with a real human rather than a bot when time is of the essence.
- Comprehensiveness - You want a corporate travel management company that covers everything. A TMC should be your one-stop shop for all things business travel related. From booking flights and accommodation to managing travel expenses and goods and services tax recovery, you want to limit the number of touchpoints to ensure a streamlined travel management process.
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